Cancel Subscription

1. Log in to your account and access the Customer Dashboard. 

2. Select Forgot your password?  If you signed up for ScanLister before April 2026, you will most likely need to create a password.

3. Use the same email address associated with your original ScanLister purchase.

4. Follow the instructions in your email to create a new password.

5.  Click on Subscription.  Then click on the advanced panel.  Finally click the Cancel Auto-Renew button.

Why does the portal look different?

ScanLister recently upgraded to a new billing and license management system powered by Freemius.

This gives customers improved account management features, including self-service license deactivation and reactivation.

You are still managing your ScanLister account and licenses — only the underlying customer portal has changed.

For more details about the migration, you can read our full update here:
ScanLister Update: New Billing & License System — Freemius Migration