Update Payment Method

1. Log in to your account and access the Customer Dashboard.

2. Select Forgot your password?

3. Use the same email address associated with your original ScanLister purchase.

4. Follow the instructions in your email to create a new password.

5. Navigate to the Subscriptions section. Locate the subscription that you'd like to update its payment method and select it by clicking on its row. 

This will open the subscription’s advanced panel. Then, click on the Update button next to the payment method, and checkout with your new payment method. The initial payment will be automatically prorated based on the next renewal date.

Why does the portal look different?

ScanLister recently upgraded to a new billing and license management system powered by Freemius.

This gives customers improved account management features, including self-service license deactivation and reactivation.

You are still managing your ScanLister account and licenses — only the underlying customer portal has changed.

For more details about the migration, you can read our full update here:
ScanLister Update: New Billing & License System — Freemius Migration