General

Printer Issues

• How to Set the Default Label Size on your Mac
• How to Connect the Rollo Printer using a Mac
• Zebra Label Printer Prints out Fuzzy Labels on a Mac
• How to Print Merchant Fulfilled Tickets on a Dymo Printer (Mac)
• How to Print Merchant Fulfilled Tickets on the Rollo Printer (Windows)
• How to Print Receipt Paper/Merchant Fulfilled Tickets on a Dymo Printer (Windows)

Latest News and Updates

• Issue when Finishing the FBA Shipment on Seller Central (May 4th, 2025)
• Amazon Changes on January 21st, 2025
• Important ScanLister changes on January 21st. 2025
• New Workflow Starting January 21st, 2025.
• Questions? Ask our Community by Joining ScanLister's Facebook Group

Getting Started

• Amazon Changes on January 21, 2025
• Getting Started on a Windows Computer
• Getting Started on a Mac Computer
• 3 Ways to Create an FBA Shipment using ScanLister (Updated for 2025)

Listing

• How to Change Prep Owner in Bulk
• How to Resubmit a Batch
• List on ScanLister and Finish the FBA Shipment Directly within ScanLister
• List on ScanLister and Finish the Shipment on Seller Central
• List on ScanLister and Upload the "Send to Amazon" file to complete the FBA Shipment on Seller Central
• List on ScanLister and Create the STA "Send to Amazon" Workflow on Seller Central

See all 16 articles

Error Messages

• Error message "This API is deprecated. Please migrate to the New Fulfillment Inbound v2024-03-20 APIs
• Cannot Upload file to Amazon. Error: Create Feed: Invalid request Parameter.
• Access to the requested resource is denied
• Product Information is not found in Amazon Store
• Client authentication failed
• The SKU for this Product is Unknown or cannot be Found

See all 20 articles

FBA Labeling

• How to Print the FBA Labels after Shipment is Complete
• How to Print the 30-up PDF Labels using a Label Printer

Technical

• How Do I Find My License Keys?
• How to Connect ScanLister to your Amazon Account (PC)
• How to Connect ScanLister to your Amazon Account (Mac)
• How to Reauthorize your ScanLister account with Amazon
• How to View or Remove a License Key from a Windows Computer
• How to Update to the Latest Version of ScanLister (PC)

See all 19 articles

Box Content

• How to Delete or Change to Quantity of an Item during the Box Content Phase
• Box Content Video Tutorial for New Workflow (Updated on February 28th, 2025)
• Exporting a PackList File for Box Content - Send to Amazon Workflow
• How to Search for a Specific Item in the Box Content Screen

Accounting

• How to Track your Cost of Goods using ScanLister
• How to Import ScanLister Data into Inventory Lab
• How to Use ScanLister with Caleb Roth’s Tracking Spreadsheet

Merchant Fulfilled

• How to Switch from Merchant Fulfilled to FBA (and back again)
• Improvements to the Merchant Fulfilled Ticket System
• Print Tickets for Merchant Fulfilled Sales

Importing/Exporting

• How to Import a Large Batch of UPC, ISBN, or ASIN numbers
• How to Import ISBN/UPC/ASIN/EAN Numbers from Excel (Windows)
• How to Import ISBN/UPC/ASIN/EAN Numbers from Excel (Mac)

Billing

• Change Card on File
• Cancel Subscription
• Re-Subscribe to ScanLister
• Change from Subscriber to Lifetime Purchase

Troubleshooting

• My FBA Labels are Printing out of Order
• I'm Unable to Reauthorize the ScanLister App on Amazon.
• Title is Missing from the Column Header
• Why are my Products not Showing in my Amazon Inventory?
• Cannot Open ScanLister on a Mac
• When I scan the barcode of a paperback book, the wrong title shows up on ScanLister.

See all 9 articles

FAQ

• What Thermal Printer do you Recommend?
• Does ScanLister work on other Amazon marketplace outside the US?
• I am a Merchant Fulfilled seller. Can I still use ScanLister?
• Does the scanner that's shown in the video come with the software?
• Can I use ScanLister on more than one computer?
• Can I change the information after it is scanned into ScanLister?

See all 7 articles

Equipment

• Thermal Printers
• Desktop Barcode Scanners